AnthonyRhodes helpdesk services focuses on the service marketplace providing unmatched help desk, call center support and customer service solutions. The success and stability of AnthonyRhodes helpdesk services is a result of a customer-focused business philosophy to provide companies and individuals with reliable solutions and exceptional service.

We not only provide an effective IT based Help Desk solution that you can benefit from, but also a long-term value with our consistent services. Our IT Help Desk services consist of certified IT professionals who offer high-quality business support and monitoring services. We provide our partners with professional and immediate support without any inflated overheads. Together, we help you secure and promote your brand by providing best of quality expertise to your organization. Our experience, commitment, and all-around excellence is what sets us apart from other managed IT service providers. We are available 24x7 via web chat, phone, email and through our secure web portal.

Our successful solutions thrive on these features:

• Knowledgeable, certified, and experienced professionals
• 24x7 coverage operations
• 3-tiered service levels and custom response capabilities
• Online/live support chat capabilities
• Multi-technology support
• Complete trouble ticket tracking and reporting solutions
• Web-based incident reporting and status tools for end users
• Shared operational control with your in-house Help Desk/IT team
• Daily, weekly, monthly, quarterly and/or ad-hoc reporting and trend analysis
• Focus on customer experience and continuous service Improvement
• At vTech, we pride ourselves on providing organizations with instant and most reliable IT support.
• We have a simple goal, to ensure your IT systems are always up and running.

Please call us for more information about your specific needs.

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